Privacy policy

Who we are

On The Baize is the app and website for booking pool tables and finding people to play. You can reach us at support@onthebaize.com.

What we collect

• Your account details, including your date of birth.
• Your games, ratings and scores.
• Your bookings.
• Your profile: name, photo and bio, and other players can see them. Your rating is shown to other players unless you hide it in Privacy settings.
• Your home area, if you add a postcode to your profile: we store it (with its approximate map position and town) to show venues and games near you. You can remove it at any time.
• Your device's location, only when you ask for venues near you. It is used for that search and not stored by us.
• Reports you make about other players, and players you block.
• Device and notification tokens, so we can send you notifications.

Payments

Payments go through Stripe. We never see or store your card numbers.

Who we share it with

• The venue you book.
• Stripe, to take payments.
• Our hosting provider, Amazon Web Services (AWS), in its UK/EU region (eu-west-2).

Keeping and deleting your data

You can delete your account in the app or by email. See how to delete your account for what is deleted and what is kept.

If you send us an enquiry through a form on this website (beta access, a league or coaching), we keep the details you give us only to reply about the beta, and delete them if you ask.

Asking for a copy of your data

Email admin@onthebaize.com from the email address on your account. We will reply within a month.

Contact

Questions about this page? Email support@onthebaize.com.